Shipping & Delivery Policy

After successful payment:

• You'll receive immediate access to your purchased content
• Digital products are available for download instantly
• No waiting periods - start learning right away
• You'll receive an email confirmation with access instructions

To access your purchased items:

1. Check your email for delivery confirmation
2. After the purchase complete the download button appear there.
3. Click "Download" to get the product.
4. Click to download can be available for three time only.

If you don't receive access within 3 tries, please contact support@leernz.com.

For downloadable products:

• Most products are in PDF, DOCX, or compatible formats
• Some resources may require specific software (like PDF readers)
• Download links are typically valid for 3 tries. (you may re-download within this period)
• We recommend saving a backup copy of your files

For subscription-based services:

• Access begins immediately after payment processing
• You'll receive your credits immediately in your account.
• Content is available 24/7 through your account dashboard
• No physical items will be shipped

To ensure smooth access:

• Modern web browser (Chrome, Firefox, Safari, Edge)
• Internet connection (for online tests and courses)
• PDF reader (for downloadable materials)
• Email account to receive delivery notifications

Some interactive content may require additional plugins or updated browsers.

If you experience any delivery problems:

1. Check your spam/junk email folder
2. Verify your payment was successful
3. Log out and log back into your account
4. Try a different browser or device
5. Clear your browser cache and cookies

Still having trouble? Contact our support team for assistance.